Success Culture with Dr. Michelle Reyes

Success Culture with Dr. Michelle Reyes

CQ Masterclass Replay

Learn the skills & practices you need to lead with cultural intelligence.

Michelle Reyes's avatar
Michelle Reyes
Mar 13, 2026
∙ Paid

This masterclass is available to paid subscribers of the Success Culture substack. In addition, paid subscribers receive access to my masterclass archive, which includes a training on Becoming All Things, Disagreeing Effectively Across Cultures, and more. Subscribe and upgrade today.

If you’re a leader in a culturally diverse context and are not culturally intelligent, you’re setting yourself up for failure.

If you currently feel misunderstood, unappreciated, struggle to build trust and/or are unable to motivate people who are different from you, it’s likely that there are some gaps in your cultural intelligence currently.

Cultural intelligence (or, CQ) is the ability to effectively interact with people who are different from you.

And when you have built up strong capacities for CQ, the benefits include:

  • building personal alignment + overall well-being (i.e. not losing yourself as you adapt)

  • making confident decisions + appropriate responses

  • disagreeing / negotiating effectively

  • creating trust + psychological safety

  • being respected as a leader

Being culturally intelligent, of course, is a two-way street. If you want people of other ethnicities, ages, and views to respect you, you must show them respect as well. And not the fake kind of respect; the kind that you perform, but secretly resent. You have to genuinely believe others are not wrong, just different, and that there is a way for us to all work together.

As Dr. David Livermore explains in his book, Leading with CQ:

“At its core, cultural intelligence is about how we connect with one another as humans. We have to move beyond artificial approaches where we pretend to be respectful simply to achieve an end and move toward becoming leaders who genuinely respect and value people with different backgrounds, values, and beliefs. Respect doesn’t equal agreement. No one is asking you to change what you believe. But leading effectively in today’s world means leading everyone with respect and dignity” (46).

If you want a simple gauge for how culturally intelligent your leadership is, ask yourself these two questions:

  1. On a scale of 1-10, how respected do I feel by people who are different from me?

  2. On a scale of 1-10, how much do I genuinely respect (not just put up with) people who are different from me?

In yesterday’s masterclass, Leading with Cultural Intelligence, we:

  • unpacked the 4 capabilities of CQ (drive, knowledge, strategy, action)

  • took a mini cultural intelligence assessment

  • discussed multicultural skills and practices to help us lead more effectively moving forward.

If you missed the masterclass or want to re-watch it, click the link for the REPLAY under the paywall below.

Be Intentional,

Michelle

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